PRIVACY POLICY – STYLEZENO

At StyleZeno, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order with us. By using our website, you consent to the practices described in this policy.

1. INFORMATION WE COLLECT
We may collect the following types of information:

Personal Information
  - Full name
  - Email address
  - Phone number
  - Delivery address and billing address

Payment Information
  - Payment method type (UPI, card, net banking, etc.)
  - Transaction reference numbers
  - Note: We do NOT store complete card details. All payments are processed via secure third-party gateways.

Usage Information
  - IP address
  - Browser type and version
  - Pages visited and time spent on the website
  - Referring URLs

Device Information
  - Device type (mobile, desktop, tablet)
  - Operating system

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:
  - Process and fulfill your orders
  - Send order confirmations, shipping updates, and delivery notifications
  - Respond to your queries and customer support requests
  - Improve our website, products, and services
  - Send promotional offers and newsletters (only if you have opted in)
  - Detect, prevent, and address fraud or security issues
  - Comply with legal obligations

3. SHARING OF INFORMATION

StyleZeno does not sell or rent your personal information to third parties. We may share your information with:

  - Logistics & Delivery Partners: To fulfill and deliver your orders.
  - Payment Gateway Providers: To securely process transactions.
  - Technology Service Providers: For website hosting, analytics, and operations.
  - Legal Authorities: When required by law or to protect the rights and safety of StyleZeno and its users.

All third parties with whom we share data are bound by confidentiality obligations and are not permitted to use your data for their own purposes.

4. COOKIES

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
  - Remember your preferences and cart items
  - Analyze website traffic and user behavior
  - Deliver relevant advertisements

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain features of the website.

5. DATA SECURITY

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When data is no longer needed, we securely delete or anonymize it.

7. YOUR RIGHTS

You have the right to:
  - Access the personal data we hold about you
  - Request correction of inaccurate data
  - Request deletion of your personal data (subject to legal obligations)
  - Withdraw consent for marketing communications at any time
  - Raise a complaint with relevant data protection authorities

To exercise any of these rights, please contact us at support@stylezeno.com.

8. CHILDREN'S PRIVACY

StyleZeno's website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, please contact us immediately and we will act to delete it.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this page periodically. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.

11. CONTACT US

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Phone:   +91 8601723059
Email:   support@stylezeno.com
Address: Keshari Nivada Post Shivali, Bairi Sawai, Kanpur, Uttar Pradesh – 209204